CQC - WHAT DO THEY DO?

The Care Quality Commission are the independent regulator in England for the health and adult social care sector. They make sure your service provides people with safe, effective, compassionate, high-quality care whilst encouraging you and your business to improve.

Everybody has the right to expect good care, and the care you provide must always include:

• PERSON-CENTRED CARE TAILORED TO all

• DIGNITY AND RESPECT FOR ALL

• CONSENT BEFORE ANY TREATMENT OR CARE is GIVEN

• SAFETY AT ALL TIMES

• SAFEGUARDING FROM ABUSE

• FOOD AND DRINK WHILst RECEIVing CARE (CARE SECTOR)

• PREMISES AND EQUIPMENT MUST BE SUITABLE AND CLEAN

• COMPLAINTS MUST BE ACTED UPON

• GOOD GOVERNANCE TO CHECK ON THE SAFETY AND QUALITY OF CARE

• SUITABLY QUALIFIED, COMPETENT AND EXPERIENCED STAFF

• FIT AND PROPER STAFF

• DUTY OF CANDOUR - BEING OPEN AND TRANSPARENT