Ian Shepherd

Ian has been a Practice Manager in General Practice for over 17 years. He now works part time in Cornwall and knows first hand what your role involves, and the demands that your position as Partner or Practice Manager entails.

In 2014, Ian began working as a Practice Manager Specialist Advisor for the Care Quality Commission (CQC) on their regulatory inspections of Primary Medical Services and, since 2016, has also worked as a Lead Inspector.  He has inspected NHS medical practices, dental practices, out of hours providers, walk-in centres, private healthcare providers and care homes. When inspections ceased in March 2020 (due to the COVID-19 pandemic) he began assisting the registrations team with the processing of new provider applications and registered manager interviews. Due to that role he is ideally placed to work with you on your CQC new provider application, and to support you through the nominated individual and/or registered manager interviews.

Ian has worked with the Royal College of General Practitioners (RCGP) on their special measures project and with Health Education England when practices need inspecting due to trainer re-validation or a new trainer being appointed.

Ian’s professional experience and broad knowledge of every aspect of Primary Care Management enables him to be the expert you need, to help you achieve great results.  With his experience he will work with you and your team to find out your needs, and then provide the advice and solution to help you achieve success.